Data-Core’s Business Process Services

Businesses lose focus when they are inundated with daily processes that keep them from gaining new clients and bettering their business strategy. Data-Core offers many services that help companies reprioritize their energy back to what they know best; their core business.

BPS is an integral part of our below Practices where significant advancements have been made in Automation and Machine Learning. Visit our Industry Pages to learn more.

Healthcare

The goal of our Healthcare practice is to make Provider and Payor organizations run more smoothly by increasing efficiencies.

  

 
Media & Entertainment

Datacore's MI Services make use of Automated Processes and include Analytics for advantageous competitive knowledge.

  

 
Publishing

Datacore's Sahakarin is a cloud-based collaboration solution for the publishing industry that helps to use resources more effectively for faster turnaround times.

  

 
 

Additional Business Process Services by Industry

Insurance

Claims Processing

Each day Data-Core receives both hard copy and images of Claim forms to process. High-speed, flat-bed scanners are utilized to digitize the hard copy Claim forms. Nimbus, Data-Core’s proprietary Claims Processing Software, is used to key-in and validate required fields per client guidelines.

Nimbus is also offered (in a SaaS model) to businesses that need to keep the claims processing in-house. We will customize the software to fit your exact needs from an end-user point of view.

Financial Services

Credit Card Application Processing

Whether paper based or electronically driven, Data-Core has the tools and the experience to get the card into the hands of your client faster and easier than you thought possible. Optionally, we can develop and maintain a secure digital repository of the applications. Tele-services are also available in support of the credit card application process, including follow up to unresponsive mail offers.

Mortgage/Auto Loan Applications

Time is of the essence in processing Mortgage and Auto Loan applications. Data-Core specializes in receiving and processing applications via a variety of media choices. In addition to capturing and verifying the loan application data, we perform checks related to credit worthiness as well as incorporating fraud detect programs.

State Unemployment Taxes

Data-Core works closely with the State and the Financial Institution to ensure timely updates of UC taxes of corporate accounts.

Business Process Services for All Industries

Digital Mailroom

Mail for your company can be directed to our P.O. Box or yours. We collect, open, sort and prepare the mail for digital scanning. The scanned images are stored in a digital repository for access by Clients.

Digital Repository

Data-Core maintains digital images of pertinent documents at its secure Digital Repository. Encrypted and password-protected, images are restricted to authorized individuals who can access them through the Internet.

Data Capture

Data-Core offers a variety of automated data recognition methods to quickly and accurately capture vital information from a wide array of documents. In addition to automation, full-key entry and verification is provided from our domestic or wholly owned offshore facilities located in India. Our approach permits us to quickly determine the feasibility of various processing methods, with the goal of delivering the highest degree of accuracy to our client.

Call Centers

Outbound calls are frequently made as an adjunct to verify and complete data collection efforts. Services include member validation and follow-up of unresponsive or returned mail offers. Data-Core’s US-based call center is also utilized for special or time-bound projects.

Enrollment & Billing Services

Accurate enrollment of new members and timely billing is assured, utilizing the clients’ database.

Direct Mail

Initiatives such as Business Reply Cards, Warranty Cards, Rebates along with database updates and deletes can be processed by Data-Core.

Surveys

Is it time to do Market research or poll customer satisfaction? If so, we can conduct surveys in whatever format best fits your audience. We offer web, paper, fax and tele-servicesformats.

Payment Processing

Data-Core uses best-of-breed hardware and software, providing cost effective, state-of-the-art solutions to meet your wholesale and retail lockbox processing needs. We have become a specialist in providing workflow solutions for hard-to-handle labor-intensive wholesale applications. Outsourced Remittance Processing provides lower-cost without sacrificing document control.

Backfile Conversion

Data-Core has scanned documents of all sizes and media types (paper, microfiche, microfilm, etc.) for companies and government agencies all over the world. In addition to the large-scale digitization, Data-Core built, upgraded and/or integrated systems for users to easily and securely access files.

If your dated, paper-based system is causing pain of any sort, Data-Core offers a cost-effective option of upgrading to a digital repository or workflow. We have the skills and resources to customize the process flow to your specific needs. The systems can be cloud based or on premise.

System Integration and Cloud Services

One of Data-Core’s strengths is widespread experience with different systems and interoperability. We are confident that no matter what systems your organization has in use, we can integrate, upgrade and/or transition to the cloud.

All services can be can completed by our onshore and/or overseas workforce, depending on budget constraints and client requirements. We regularly operate on a 24x5 schedule but 24x6 and 24x7 operations are also possible depending on project requirements.